This policy explains how personal data is collected, used, retained, and protected when using the Brand Market platform. This policy should be read together with the Terms and Conditions published on the platform.
1. Entity Responsible for the Platform
For the purposes of this policy, “Platform” means Golden Stage Commercial Establishment, Commercial Registration No. (7034244207), which operates the “Brand Market – Trademark Marketplace” platform. This term also includes its general or special successor, and any entity to which ownership of the Platform and its rights and obligations are transferred in accordance with the applicable laws and procedures.
2. Scope of the Policy
This policy applies to personal data processed when creating an account, publishing a listing, adding a reply, communicating regarding a trademark, or using the services and features available on the Platform.
3. Data We May Collect
The Platform may collect or process, depending on the service being used, the data necessary to provide and operate the service, including:
- Name and account information.
- Mobile number, email address, and contact information.
- Business information or the capacity in which the user is acting, where necessary.
- Trademark information, listings, and documents submitted by the advertiser.
- Replies, inquiries, and content added by the user.
- Reports, complaints, and correspondence relating to the use of the Platform.
- Login and usage records, dates and times, and technical and security information necessary to operate and protect the Platform.
- Records of electronic consents and the versions of policies or documents accepted by the user.
The mention of a particular type of data does not mean that the Platform collects it from all users; this depends on the nature of the service used and the purpose of the processing.
4. Purposes of Using Data
- Creating, managing, and verifying accounts.
- Publishing listings and operating reply and communication features.
- Enabling the advertiser to view the contact information submitted by the user in accordance with the Platform’s features.
- Communicating with the user regarding their account, listing, requests, or reports.
- Verifying listings, data, and documents when necessary.
- Preventing fraud, harassment, manipulation, and misuse of the Platform.
- Managing reports and complaints and protecting the rights of the Platform and its users.
- Documenting transactions and electronic consents and protecting rights and claims.
- Managing fees, invoices, and financial obligations in accordance with the Fees and Commission Policy.
- Improving the performance, services, and security of the Platform.
- Complying with legal and regulatory requirements and requests issued by competent authorities.
5. Privacy of Mobile Numbers in Replies
If a user enters a mobile number in a reply to a listing, the Platform may technically process the number so that it is visible only to the owner of the listing and is not visible to other users or to the general public visiting the Platform.
The number may be replaced for public viewers with a notice stating that “Contact information is visible to the advertiser only.”
Users are prohibited from attempting to circumvent the number-hiding mechanism with the intention of making the number publicly visible. The advertiser may not use a number obtained through the Platform except for legitimate communication relating to the listing or the relevant transaction.
6. Replies and Publicly Visible Content
Replies and comments added by users in the public areas of the Platform may be visible to the public. Users must not publish any personal data that they do not wish to be publicly disclosed.
The Platform, in accordance with its technical features, may conceal contact information that is not intended to be publicly displayed. However, the user remains responsible for any other content they choose to publish.
7. Prohibition of Using Data for Harassment or Unsolicited Marketing
It is prohibited to use user data obtained through the Platform to send unsolicited promotional messages, create or sell databases, share data with third parties without a legal basis, or use such data for a purpose different from the purpose for which it was made available.
8. Disclosure and Sharing of Data
The Platform does not sell users’ personal data as databases.
Data may be disclosed or made available to the extent necessary and legally permitted, including:
- To technical or operational service providers necessary for operating the Platform, to the extent required to provide the service.
- To the other party to a transaction when sharing specific data is necessary to perform a feature requested by the user, such as displaying the contact number to the listing owner in accordance with this policy.
- To competent governmental, judicial, regulatory, or security authorities when disclosure is required or permitted under applicable laws.
- When necessary to protect rights or investigate fraud or misuse in cases permitted by law.
9. Data Protection
The Platform implements appropriate organizational and technical measures to protect personal data according to its nature and the risks associated with its processing, and to limit unauthorized access, use, or disclosure.
Users must maintain the confidentiality of their account information, passwords, and verification codes and must not share them with others.
10. Data Retention
The Platform retains personal data for as long as necessary to fulfill the purposes for which it was collected or processed, or for the period required by applicable laws, accounting requirements, or the protection of rights and claims.
Some records may continue to be retained after a listing is deleted or an account is closed where there is a legal basis for doing so, such as records of electronic consents, transactions, invoices, reports, and claims.
Once the purpose and legal basis for retaining the data have expired, the data will be handled in accordance with the applicable legal requirements.
11. Cookies and Technical Data
The Platform may use cookies or similar technologies to the extent necessary to operate the website, maintain sessions and preferences, enhance security, measure performance, and improve the service, depending on the features and technologies enabled on the website.
Where technologies are used that require a separate notice or consent under applicable laws, the Platform will take the appropriate action.
12. Data Subject Rights
Data subjects may exercise the rights granted to them under applicable laws, depending on the circumstances and legal basis, including requesting access to their data, obtaining information regarding its processing, requesting its correction, completion, or updating, and requesting its deletion where the applicable legal conditions are met.
Some requests may be partially or entirely unable to be fulfilled when retaining or processing the data is required by law or necessary to protect a legal right or claim.
13. Third-Party Data
If a user provides the Platform with personal data belonging to another person, the user represents that they have the necessary legal basis to provide such data and assumes responsibility for the validity of that basis.
14. External Links and Websites
The Platform prohibits the publication of external links in replies in accordance with the Terms and Conditions. If the Platform provides links to external services or websites elsewhere, the privacy policies of those entities will govern their handling of data after the user accesses those services or websites.
15. Transfer of Ownership or Operation of the Platform
If ownership of the Platform or its rights and obligations is transferred to another entity in accordance with the applicable laws and procedures, the data and records necessary to continue operating the service and fulfilling rights and obligations may be transferred, subject to the applicable legal requirements relating to the protection of personal data.
16. Amendments to the Privacy Policy
This policy may be updated when services are developed or practices or legal requirements change. The updated version will be published on the Platform together with the date of the latest update or the version number.
Where there is a material change that requires notice or renewed consent under applicable laws, the Platform will take the appropriate action.
17. Contact and Privacy Requests
Users may submit inquiries or requests relating to privacy and data protection through the official communication channels published on the Brand Market Platform.
18. Consent and Relationship with Other Terms
By using the Platform or activating the consent checkbox, the user acknowledges that they have read this Privacy Policy. This policy supplements the Terms and Conditions, while the Fees and Commission Policy and Payment Terms remain separate documents governing financial obligations.
Note: This policy may be amended at any time without prior notice.